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Sales / Customer Service
You may submit any number of entries to any of the following categories. Make sure you get an Entry Kit containing instructions on how to write and submit your entries.
SALES INDIVIDUAL CATEGORIES The sales individual categories recognize individual sales professionals. Information required for entries in these categories include: (1) An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2007; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the nominee.
1. Global Sales Leader of the Year 2. Worldwide VP of Sales of the Year 3. National VP of Sales of the Year 4. National Accounts Manager of the Year 5. Regional Manager of the Year 6. Sales Director of the Year 7. Sales Manager of the Year 8. Sales Education Leader of the Year 9. Sales Training Manager of the Year 10. Sales Representative of the Year 11. Lifetime Achievement Award
SALES TEAM CATEGORIES The sales team categories recognize the members of individual teams within your overall sales department. For example, the team may service a particular customer segment or a single client, or may work in a particular sales territory. Information required for entries in these categories include: (1) An essay of up to 500 words describing the team’s accomplishments since July 1, 2007; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the leader of the nominated sales team.
20. Global Sales Team of the Year 21. National Sales Team of the Year 22. National Accounts Sales Team of the Year 23. Government Sales Team of the Year 24. Telesales Team of the Year 25. Online Sales Team of the Year 26. Sales Support Team of the Year 27. Outsourcing Sales Team of the Year 28. Manufacturer's Rep Team of the Year
SALES ACHIEVEMENT CATEGORIES The sales achievement categories recognize specific accomplishments in sales, whether they were achieved by an individual, a team, or a department, Information required for entries in these categories include: (1) An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2007 in the area covered by the category; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the nominee or leader of the nominated team or department.
30. CRM Implementation & User Adoption Program of the Year 31. Hiring and Recruiting Program of the Year 32. Demand Generation Program of the Year 33. Sales Lead Management System of the Year 34. Sales Process of the Year 35. Sales Training or Coaching Program of the Year 36. Sales Compensation Program of the Year 37. Sales Incentive Program of the Year 38. Sales Meeting of the Year
SALES DEPARTMENT CATEGORIES The sales department categories recognize everyone who works in sales in your organization, regardless of their role or location. Information required for entries in these categories include: (1) An essay of up to 500 words describing your sales department’s accomplishments since July 1, 2007; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the leader of the nominated sales department.
40. Sales Department of the Year - Computer Services 41. Sales Department of the Year - Computer Software 42. Sales Department of the Year - Computer Hardware 43. Sales Department of the Year – Distribution & Transportation 44. Sales Department of the Year - Financial Services 45. Sales Department of the Year - Industrial & Manufacturing 46. Sales Department of the Year – Hospitality & Tourism 47. Sales Department of the Year - Media & Entertainment 48. Sales Department of the Year – Public Services & Education 49. Sales Department of the Year - Services 50. Sales Department of the Year - Telecommunications 51. Sales Department of the Year – All Other Industries
CUSTOMER SERVICE INDIVIDUAL CATEGORIES The customer service individual categories recognize individual customer service professionals. Information required for entries in these categories include: (1) An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2007; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the nominee.
55. Front-Line Customer Service Professional of the Year 56. Young Customer Service Professional of the Year 57. Customer Service Newcomer of the Year 58. Customer Service Manager of the Year 59. Customer Service Leader of the Year 60. Customer Service Contact Center Professional of the Year 61. Customer Service Award for Field Service Management 62. Lifetime Achievement Award
CUSTOMER SERVICE TEAM CATEGORIES The customer service team categories recognize the members of individual teams within your overall customer service department. For example, the team may service a particular customer segment or a single client, or may work in a particular call center. Information required for entries in these categories include: (1) An essay of up to 500 words describing the customer service team’s accomplishments since July 1, 2007; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the leader of the nominated customer service team.
65. Customer Service Team of the Year – Recovery Situation 66. Customer Service Complaints Team of the Year 67. Front-Line Customer Service Team of the Year 68. Back Office Customer Service Team of the Year 69. Customer Service Contact Center of the Year (Up to 100 seats) 70. Customer Service Contact Center of the Year (Over 100 seats) 71. Customer Service Management Team of the Year 72. Customer Service Training Team of the Year
CUSTOMER SERVICE ACHIEVEMENT CATEGORIES The customer service achievement categories recognize specific accomplishments in customer service, whether they are achievement by an individual, a team, or a department, Information required for entries in these categories include: (1) An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2007 in the area covered by the category; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the nominee or leader of the nominated team or department.
75. e-Commerce Customer Service Award 76. Best Use of Technology in Customer Service 77. Award for Innovation in Customer Service 78. Customer Service Award for Field Service Management

CUSTOMER SERVICE DEPARTMENT CATEGORIES The customer service department categories recognize everyone who works in customer service in your organization, regardless of their role or location. Information required for entries in these categories include: (1) An essay of up to 500 words describing your customer service department’s accomplishments since July 1, 2007; (2) (optional) Links to online news stories, press releases, etc. that support your nomination; and (3) a brief biography (up to 100 words) of the leader of the nominated customer service department.
80. Customer Service Department of the Year – Airlines, Distribution & Transportation 81. Customer Service Department of the Year – Financial Services 82. Customer Service Department of the Year – IT & Telecommunications 83. Customer Service Department of the Year – Leisure & Tourism 84. Customer Service Department of the Year – Public Services & Education 84. Customer Service Department of the Year – Retail 86. Customer Service Department of the Year – All Other Industries
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