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Company: Royal Caribbean International Company Description: Royal Caribbean International® is a global cruise brand with 21 ships in service and one under construction. The newest, Oasis of the SeasSM, is the most revolutionary cruise ship in the world with 16 decks, 2,700 staterooms and seven distinct neighborhoods. For additional information call your travel agent, visit www.RoyalCaribbean.com ;or call (800) ROYAL-CARIBBEAN. Nomination Category: Sales Team Categories Nomination Sub Category: Sales Support Team of the Year
Nomination Title: Royal Caribbean International® Sales and Marketing Services Team
Tell the story about what this nominated team achieved since the beginning of July last year (up to 500 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:
This department is so creative, so innovative and so original that they are known internally as “The Studio.” This team serves as Royal Caribbean International’s® inside advertising agency and production company, constantly taking on more responsibilities and wowing us with new skills and talents we never knew they possessed.
In 2009, the Sales and Marketing Services team not only absorbed and effectively utilized our new “Nation of Why Not” campaign, they were paramount in bringing it to life for all our internal and external sales materials. They also began creating many of our Sales videos and presentations, and were the driving force behind this year’s online radio show – Why Not Talk Cruise with Ken Muskat, VP of Sales. The show was a cruise industry first and attracted more than 25,000 weekly listeners.
The department is overseen by Angela Stephen, Director and Lorraine Keogh- Davis, Manager. The brochures, flyers and other collateral this department creates for our sales force and for our partner Travel Agents are visually compelling thanks to Graphic Designers: Ely Tomines, Justin Panzarella, Debbie Gichlik and Carlos Garayburu. Our HTML emails and banner ads are brought to life by Designer, Eric Rizzo. All our projects are effectively managed by Communication Specialists/Account Executives, Daiana Devitta, Rachel Inman and Raul Rovira. And we added a new position to the team this year, Copywriter/Proofreader, Adrienne Denaro.
They were recognized this past November at Royal Caribbean’s National Sales Meeting onboard the new Oasis of the SeasSM where they were named “Team of the Year” for the second year running, and we can’t wait to see what they have in store for 2010
List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:
Provide a brief (up to 100 words) biography about the leader(s) of the nominated team:
Angela Stephen oversees the company's guest documentation and collateral fulfillment programs.;; She also manages the Royal Caribbean International brand's in-house Sales & Marketing Studio multi-media creative team.;; This team is responsible for the brand's travel partner communication strategy and liaisons with the brand's Marketing team to assist with consumer messaging development.
Stephen was nominated as one of the first group of select employee's to participate in the company's "Building On Talent" leadership development program.;; She is also co-chair of the United Way fund-raising program for the company.
Stephen joined the company in 1998 as Business Development Manager covering the state of Indiana.;; She has since held various roles within the Sales organization, including Exotic Destination Sales, National Account Sales and Sales Strategy.
Stephen earned a bachelor's degree from Eastern Illinois University with emphasis in marketing & communication.
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