Customer Service Final Judging Committee
Ed Damp, COO, BioPath Consulting, Dallas, TX
Jeanette Frick, VP, Global Customer Services, Sabre Airline Solutions, Southlake, TX
Mike Minard, President, Delta Media Group, Inc., Canton, OH
Kent R. Morris, Director of Customer Service, GameStop Corporation, Grapevine, TX
Brad Parmer, President, Delivery Network Associates, Inc., Addison, TX
Michele Watson, VP Global Customer Care, Match.com, Dallas, TX
Kirsten Wilkinson, Customer Service Manager, Heeling Sports, Ltd., Carrollton, TX

Chair of Customer Service Category Judging
Becky Wofford, Northstar Learning

Becky Wofford is General Manager, Northstar Learning, an online program from Archipelago Learning. She has been with the company since 2003. Prior to joining Archipelago Learning, Wofford was an account executive for the Tracy Locke Partnership advertising agency, where her clients included Harrah's Casinos, Bombardier Flexjet, and Pizza Hut.

Wofford holds a Bachelors of Business Administration in Marketing from Texas A&M University and a Masters of Business Administration in Marketing & Strategy and Entrepreneurship from Southern Methodist University. During her time at SMU, she studied at The Chinese University of Hong Kong and SDA Bocconi School of Management in Milan.

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