
Includes all customer service functions. The information requirements for entries in these categories are generally a. An essay of up to 500 words describing the nominee's accomplishments since January 1 2008 b. A biography of the nominee or the leader of the nominated department or team of up to 100 words c. Optionally, a list of web site address of news stories, press releases, and other online documents that support the nomination
J01. Customer Service Department of the Year
J02. Customer Service Team of the Year
J03. Customer Service Executive of the Year
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