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The Company:
In 1994, Nuance established itself as the speech expert for companies and telecommunications carriers worldwide. The company came out of SRI International, the same organization that invented the modem, the computer mouse, and helped create the Internet. That history of innovation is alive and well at Nuance today. The firm deployed the industry's first large-scale commercial speech recognition system working with Charles Schwab & Company, and delivered the world's first software platform optimized for speech solutions. Nuance commercialized the voiceprinting technology that's now used around the world for security, and its text-to-speech software sets the standard for vocal quality.
Nuance is changing the way companies communicate with their customers over the phone. Delivering voice-enabled information services, customer relationship management, communications, and sales force automation applications, Nuance simplifies the implementation of speech solutions for markets as diverse as banking/financial services and utilities. More than 750 top carriers and corporations from around the globe - including British Airways, Nomura Securities, OnStar, Sprint PCS, UPS, Vodafone, and many, many more - utilize Nuance's software and support services to increase their customer satisfaction, cut costs, improve security, and create new sources of revenue. Learn more at www.nuance.com.
On Why They Have Entered The American Business Awards:
"We spent over 1,000 man hours redesigning our web site to make the user interface as intuitive and easy-to-use as the world-class voice user interfaces we design for our customers," said Steve Gershik, group manager of Internet marketing at Nuance. "We respond to each customer and partner comment and constantly adjust our content and look-and-feel to meet the needs of our key audiences.
"Winning a Stevie Award would demonstrate to the world the care and commitment we take in communicating the value of speech solutions to the public."
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What's New & Different
